Terms & Conditions

Effective Date: July 2026

Welcome to Raha Voiture. By accessing our website or renting a vehicle from us, you agree to these Terms & Conditions. Please read them carefully before making a reservation.

About Raha Voiture

Raha Voiture is a car rental agency providing short-term and long-term vehicle rentals across Morocco. These Terms & Conditions govern your use of our website and all rental services offered by Raha Voiture.

Eligibility

To rent a vehicle, you must:

  • Be at least the minimum legal driving age required in Morocco.

  • Hold a valid driving licence.

  • Present a valid passport or national identity card upon request.

  • Meet any additional requirements communicated during the booking process.

Raha Voiture reserves the right to refuse a rental if these requirements are not met.

Reservations

Reservations may be made through our website, by phone, WhatsApp, email, or in person. A booking is considered confirmed only after receiving confirmation from Raha Voiture. Vehicle availability is subject to demand, and while we always aim to provide the selected vehicle, we reserve the right to supply an equivalent or upgraded model when necessary.

Rental Period

The rental period begins at the agreed pick-up date and time and ends when the vehicle is returned. Returning the vehicle later than agreed may result in additional charges. If you wish to extend your rental, please contact Raha Voiture before the scheduled return time.

Payments

Rental charges must be paid according to the agreed booking terms. Additional fees may apply for late returns, fuel shortages, excessive cleaning, traffic fines, vehicle damage not covered by insurance, and any optional services requested by the customer. All applicable taxes are included unless otherwise stated.

Security Deposit

A refundable security deposit may be required before collecting the vehicle. This deposit may be used to cover vehicle damage, missing equipment, fuel differences, unpaid charges, or traffic violations incurred during the rental period. Any remaining balance will be refunded after the vehicle has been inspected.

Vehicle Use

The renter agrees to drive responsibly, comply with all Moroccan traffic laws, keep the vehicle secure, and use it only for lawful purposes. The vehicle must not be driven by unauthorised drivers or used for racing, off-road driving, towing, or any illegal activity without prior written approval.

Fuel Policy

Vehicles must be returned with the agreed fuel level. If the fuel level is lower than when the vehicle was collected, refuelling charges may apply.

Insurance

All vehicles include the insurance coverage specified at the time of booking. Insurance may not cover damage resulting from negligent driving, driving under the influence of alcohol or drugs, intentional damage, unauthorised drivers, or any breach of the rental agreement. The renter remains responsible for costs not covered by the insurance policy.

Accidents and Breakdowns

In the event of an accident or mechanical issue, the renter must contact Raha Voiture immediately, notify the appropriate authorities when required by law, and cooperate fully with all insurance procedures. The renter should not admit liability before an official report has been completed.

Traffic Violations

The renter is fully responsible for all traffic fines, parking tickets, toll charges, and any other penalties incurred during the rental period. Administrative processing fees may also apply.

Cancellation Policy

Cancellation and modification requests should be made as early as possible. Refund eligibility depends on the booking conditions and the circumstances of the cancellation.

Customer Responsibilities

The vehicle must be returned on time, in good condition, with all supplied accessories and documentation. Normal wear and tear is acceptable; however, customers remain responsible for any avoidable damage or missing items.

Website Use

The content of this website is provided for informational purposes only. Users agree not to misuse the website, attempt unauthorised access to our systems, or reproduce website content without prior written permission.

Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. Raha Voiture is committed to protecting your personal data and handling it responsibly.

Limitation of Liability

Raha Voiture shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or rental services, except where liability cannot be excluded under applicable law.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes become effective immediately upon publication on our website.

Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Morocco. Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts of Morocco.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Raha Voiture

Email: contact@rahavoiture.com

Website: https://rahavoiture.com